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- Ten mistakes marred firewall upgrade at Australian telco
Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to emergency services As The Register reported at the time, Australia’s equivalent of the USA’s
- Optus Triple-0 meltdown report exposes 10 shocking failures
A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency help when they needed it most The failures occurred during a network upgrade in September, when Triple-0 calls failed for 14 hours As two lives were lost, the brand damage
- Optus flags possible terminations after Triple Zero report . . .
Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths
- Inquiry into deadly Optus emergency call outage found . . . - RNZ
An inquiry into Optus's emergency services telephone number outage in Australia, which resulted in two deaths, revealed a series of failures during a firewall upgrade
- Ten mistakes marred firewall upgrade at Australian telco . . .
Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to emergency services As The Register reported at the time, Australia’s equivalent of the USA’s 911 and the UK’s 999 and 112 emergency contact number is 000 – Triple Zero – and local law
- Early warnings not heeded in deadly triple-zero outage
A host of mistakes were made during an Optus triple-zero outage linked to two deaths, including a failure to escalate initial concerns up the chain
- Ten Mistakes Marred Firewall Upgrade At Australian Telco . . .
An independent review found that at least ten technical and process failures during a routine firewall upgrade at Australia's Optus prevented emergency calls from reaching Triple Zero for 14 hours, during which 455 calls failed and two callers died
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