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  • Contact Us - Bon Secours
    Connect with Bon Secours to make an appointment, reach customer service or get billing questions answered Medical Emergencies If you have a medical emergency, call 911 or go to the nearest emergency department Locations If you are trying to get in contact with an individual facility, visit our locations page Billing Inquiries Greenville, South Carolina 888-538-3832 Hampton Roads, Virginia
  • Bill Payment | Patient Resources | Bon Secours
    Pay Your Bill by Phone Pay your bill from a doctor's office, procedure or hospital stay by calling our customer service department
  • Billing and Payment FAQs | Patient Resources | Bon Secours
    Although each billing statement includes the phone number for the appropriate billing office, please call Bon Secours Customer Service for any questions regarding your bills Why did my insurance only pay part of my bill? Most insurance plans require you to pay a deductible and or coinsurance
  • Make an Appointment with Bon Secours | Bon Secours
    Make an Appointment with Bon Secours Check out Bon Secours’ doctors and specialists in your region, and call your chosen provider directly to schedule or call your city’s number listed below and we can assist in making an appointment for you
  • Bon Secours MyChart - Access Your Care Team, Refill Prescriptions . . .
    Accessing your Bon Secours MyChart is easy Log in to see information from any recent patient visits, refill prescriptions, schedule an Evisit or to get in touch with your caregiver
  • Financial Assistance | Patient Resources | Bon Secours
    Copies of the Financial Assistance Application and the FAP may be obtained for free by calling our customer service department at (Toll Free) 877-342-1500 The Financial Assistance Application and FAP may also be obtained for free by mail by sending a request to Bon Secours Mercy Health Financial Aid, P O Box 631360, Cincinnati, OH 45263-1360
  • Patient Rights and Responsibilities | Patient Resources - Bon Secours
    Throughout Bon Secours, it’s our policy to care for patients regardless of race, gender, gender identity, ethnicity, religious beliefs, age, sexual orientation or the ability to pay Learn about your rights and responsibilities as a patient
  • St. Francis Downtown Patient Information | Bon Secours
    Learn more about the St Francis Downtown Hospital floor plan, spiritual care, and other information for our patients




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