- ICMI – Call Center Training, Courses, Events, Programs, Certifications . . .
ICMI is the leading provider of call center training, certification and events Improve your customer service and team performance with ICMI's resources
- The Cyanide Code
The “International Cyanide Management Code For the Manufacture, Transport, and Use of Cyanide In the Production of Gold” (Cyanide Code) is a voluntary, performance driven, certification program of best practices for the management of cyanide in gold and silver mining
- Indigenous Culture Media Innovations (ICMI)
Indigenous Culture and Media Innovations (ICMI) is an artist-run multi-arts organization that provides access to the arts for Indigenous people in Canada using some of the latest technology possible
- Call Center Training Courses Certification Programs Online - ICMI
ICMI courses reflect the knowledge and experience gained from nearly 40 years of successful contact center training Each of ICMI's instructors is an industry expert, with a working knowledge of contact center educational best practices that make a lasting impact on students
- About Indigenous Culture Media Innovations (ICMI)
Since 2004 ICMI has offered programming in multimedia training initiatives, music, performance, dance, visual arts, and land-based cultural camps We value the strength of community and continue to strive towards creating a more equitable and empowering future for Indigenous people and artists
- ICMI Contact Center Expo 2025: AI, Innovation Solutions for Contact . . .
Join us for ICMI's Contact Center Expo in October 27 - 30, 2025 - Attend ICMI's Contact Center Expo in Orlando for unmatched content, networking and contact center technology solutions Improve your call center performance today!
- Contact Center Site Certification - ICMI
ICMI Site Certification is a globally-recognized stamp of approval for achieving contact center excellence across all areas of operation An ICMI Site Certified contact center has proven that it operates efficiently, adds value to its business, and boasts a world-class customer experience
- Contact Center Training Programs Education – About ICMI
ICMI is the leading global provider of comprehensive contact center performance management solutions Our training, consulting technology services help organizations maximize their customer experience
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