Client Side Dates in ServiceNow Here we walk through some of the methods of working with client side dates that make it MUCH simpler and allow us to avoid the situation of having to return to the server via GlideAjax for most, if not all, date calculations
how to set due date (only business days should be . . . - ServiceNow In that there is a variable service needed which has 4 options as shown belwo When the 1st option is selected, the due date on the RITM should be calculated to 8 business days Right now I have written run script on workflow as below
Wait for a duration flow logic - ServiceNow Action used to close the incident Example: Wait for a duration of 50% of the time between the start of the flow logic and the due date In this example, the flows send a notification email to the relevant manager when a critical problem is created and 50% of the time between the problem record creation and the problem due date has lapsed
trigger email one day before due date using javascript One way to accomplish this is to create a Scheduled Job that, when executed, finds records with a due date within the next 24 hours and triggers an event that sends a notification