- Microsoft account has been locked - Microsoft Support
Why is my Microsoft account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Malware, phishing, and other harmful activities Microsoft forbids the use of our services for: Malware: Sending intentionally
- Reset or recover your lost Microsoft account password
If you’ve forgotten your Microsoft account password, learn how to do a password reset online or by using your Xbox console
- How to get a Microsoft account recovery code
A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised
- Sign in to Microsoft 365
With Microsoft 365, you can install Microsoft 365 or Office on all your devices and sign in to Office on five devices at the same time This includes any combination of PCs, Macs, tablets, and phones
- Xbox Support
Xbox Support offers help for Xbox, Game Pass, and billing questions Get advice and customer service in the Xbox Support community
- Get a refund for apps and games purchased from Microsoft Store
If you purchased a game or app from Microsoft, you may be able to request a refund To request a refund on apps and games for use on Xbox, go to Request a refund for digital games To learn about refund eligibility, select a tab below
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