American Airlines CEO Calls Out Delta Air Lines For AI Flight . . . American Airlines CEO Robert Isom has criticized the use of artificial intelligence ( AI) to set airfare prices after Delta Air Lines recently announced it would be testing the technology on its systems During a recent earnings call, Isom said that AI pricing could impact customer trust and raise serious data privacy concerns Delta's decision has also provoked pushback from US senators, who
American calls out Delta’s bait-and-switch AI move - Quartz Is American Airlines policing the pricing war — or just playing catch‑up? On an earnings call this week, American Airlines CEO Robert Isom took aim at Delta’s recent AI-powered fare strategy