- How to report a fault without a landline - BT Community
I'm sorry you've been given incorrect info, the 0800 800 151 number is for reporting landline issues If you have a broadband fault it's 0800 800 150 that you'd need to call
- Contact us: how to speak to a real person - BT Community
When I ring the contact number ie 0800 800 150 or 03301234 150 I am given a number of options Which do I select in order to speak to a real person ????I keep being referred back to the website Aaaaargh!
- how do I report a fault for someone else - BT Community
Report it as a phone fault using the phone fault repair number 0800 800 151 Do not mention the broadband fault, as that will result in it going into the wrong queue, and will delay the repair
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- Solved: Vulnerable, elderly, isolated relative no landline. . . - BT . . .
Re: Vulnerable, elderly, isolated relative no landline, can't raise fault The 151 number used to first ask you what number you were calling about, but perhaps that no long happens? You could try withholding your number when you call, to see if it helps Or even try from a phone box, if you can find one
- Reporting a land line fault for an elderly neighbour
My elderly neighbour (in her late nineties) and her bedridden sister lost their phone connection this morning and asked me to have a look As they have no other means of communication their phone line is vital to them I thought this should be a relatively straightforward task, how wrong could you b
- Solved: reporting landline fault for someone else - BT Community
3,170 Views Message 4 of 4 Re: reporting landline fault for someone else @adrian123 Did 0800 800 151 prompt you for the number you wanted to report, as this would be helpful for others to know?
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