What Is a Chargeback? Definition, How to Dispute, and Example A chargeback is the payment amount that is returned to a debit or credit card after a customer disputes the transaction The chargeback process can be initiated by either the merchant or the
What is a chargeback, and why do they matter for merchants? - PayPal Chargeback or chargeback dispute: A claim against a transaction initiated by a customer with their bank or credit card issuer, resulting in a forced payment reversal The merchant doesn’t feel responsible for the breakage of the mirror, refuses the refund, and a chargeback dispute is filed by the customer