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- Find missing emails in AOL Mail
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP Copies of your email download to the app, so actions in the app won't affect your account One POP setting, however, will delete email from your account when it's downloaded To disable the "delete emails from server" option, contact your app manufacturer
- Fix problems reading or receiving AOL Mail
When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity Check your other folders The first thing place to check if you're missing mail is to check your other folders
- Empty Mailbox in AOL Mail
Are your emails and contacts missing? If you haven't signed in to AOL Mail for 12 months or more, your mailbox is considered inactive An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted • Subscribe to Extended AOL Mail - Rest easy knowing that all your emails
- Missing emails? How to find and check your spam folder
First, if you're in search of missing emails, you'll want to sift through the most recent ones in your spam folder You can also use the search bar to hunt by keyword or sender (type in "spam
- Update AOL Mail settings
Change any of the following settings, then click Save to finalize your selection: • Inbox Style Select what type of inbox you want • Mail Away Message Create and enable away messages • Contacts Choose how you want your Contacts displayed and sorted • New Mail Select the sound you want played when new email arrives • Reading Select how you want your emails to be displayed in your
- Contact AOL customer support
Sign in to your AOL account Once you've signed in to your account, go to our Contact Us page on AOL Help If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page Click Chat Now
- Email incorrectly delivered to the Trash folder - AOL Help
Emails from specific senders may be set up to go to the trash or other folders Check your settings to view or change where they're going • If you've set up filters, the settings may be routing some emails to the trash You can review your filter settings in New AOL Mail and edit or delete any incorrect filters
- Fix problems sending AOL Mail
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails These settings can be enabled from the Mail Settings page Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent
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