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- Community Care Referrals and Authorizations
Community providers are now able to submit online RFS forms through HealthShare Referral Manager (HSRM) This form will allow electronic signature of the RFS and can be accessed by two security groups:
- HEALTHSHARE REFERRAL MANAGER (HSRM) SINGLE SIGN-ON EXTERNAL (SSOE . . .
Community providers who are interested in using HSRM should complete the following prerequisite activities before establishing their single sign-on credentials as outlined in the ID me Account Registration section of this quick reference guide
- HSRM Community Provider Quick Reference Guide - PDF4PRO
electronic referral and authorization processing system used by the Department of Veterans Affairs (VA) to accelerate Veterans’ access to community care HSRM allows VA, third-party administrators (TPAs), and community providers to better manage community care referrals and authorizations
- HealthShare Referral Manager (HSRM) Support Points of Contact . . .
The purpose of this page is to provide various points of contact you can reach out to regarding your use of HealthShare Referral Manager (HSRM)
- Medical Records and Documentation Requirements
Providers are required to submit medical documentation directly to the authorizing VAMC, preferably via upload to the HSRM Standard, Urgent and High-Priority timeframes may apply based on the type of care provided However, submit urgent and emergent care documentation as soon as it is complete
- VA Community Care Claims Guide - Veterans Desk
Once confirmed, VA staff create a referral using the HealthShare Referral Manager (HSRM) This system generates a 10-digit authorization number, lists approved CPT HCPCS codes, and sets the episode date range
- AccessVA - CSP Select
My HealtheVet is a secure online personal health portal for Veterans VA Patients It provides 24 7 access to VA electronic health records including imaging, prescription refill, Secure Messaging, and information through web-based tools
- Resources Contacts
HSRM is VA’s tool to manage the entire care coordination process, including a method for providers to use to submit medical documentation and RFS forms to the VAMC To access the HSRM portal for RFS and medical documentation upload, the provider must first be in VA’s provider directory
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