- Business Communications Manager (BCM) 50 450 Solutions eBOOK
What is BCM? Business Communications Manager (BCM) is a sophisticated, reliable integrated voice and data solution for enterprise branch ofices and small to medium-sized businesses (SMBs)
- Bachir Halimi
IBM is also a major user of call cen-tre technology In Canada, IBM oper-ates a state-of-the-art customer service centre in North York, Ontario with 1200 agents
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