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  • ‎Existing customer with Mobile Share . . . - AT T Community Forums
    Existing customer with Mobile Share Advantage plan wants to know what he can do to get a Zflip4 for free with only 2 lines?
  • ‎$300 plan $50 prepaid cards | Page 2 | AT T Community Forums
    Does an existing balance expiration impact the new prepaid card expiration? Or is each prepaid card have an independent expiration? For example: You add a $50 prepaid card Jan 1 so it expires on March 31 Then you add a $10 prepaid card on Feb 1 Would the $10 prepaid card expire March 3 or March 31?
  • ‎Cant switch to an online only plan | AT T Community Forums
    It's funny too since in the store there is a sign that says they treat existing customers the same as new customers Clearly, that isn't true, or is there actually a way to switch to the online only plan for an existing customer?
  • Internet - Page 5086 | AT T Community Forums
    Did sales Rep lie about existing customer internet bundle and if so, how can I remedy my situation?
  • So frusturated. . . just posted this on at t FB page
    I was an existing At t uverse customer and called customer service to move my internet service over to my new address After that process was complete, I had asked my customer service representative about the plan that was being advertised on TV: 4 lines with unlimited talk and text with 10GB to share for $160 per month
  • Call forwarding for an account that is not linked to a phone
    May I have calls to the phone number forwarded to a different phone on another provider and stay on the existing account? The answer may require reference to the account number
  • Misleading - AT T Community Forums
    Misleading I used the my at t app to add a line to my existing wireless plan I went through the process and chose an iPhone 12Pro at check out time I was told that I had to pay $60 today so I entered my payment info and checked out the order went through a minute or so later I receive a notification from my bank notifying me that at t charged my account $260 so I then called at t where I was
  • Switching from an iPhone 5 to a Samsung Galaxy S5
    Thanks for posting If you are upgrading to the Galaxy in-store, the rep will make sure to activate a new SIM card with your existing phone number If you upgrade online, you will select your line with your phone number, and the system should recognize that you need a different SIM; you should receive it in the package with your new device




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