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- Flex Help Center
Contact us through the Flex app Need more help? Log in to your Flex app and tap “Contact us” in Settings to get the best possible service
- Flex Consumer Complaints – Flex Help Center
At Flex, we’re committed to providing excellent customer support If you’ve experienced a significant issue or have an unresolved concern, you can use our consumer complaint form to let us know We’re here to listen and will work with you to fix the problem quickly
- Add Your Flex Bank or Card to Pay Rent – Flex Help Center
Adding a Flex bank account or debit card to your rent portal is simple! Just follow these steps to quickly add it and pay your rent Step 1: Find the Flex Bank Account or Debit Card Payment Method Flex gives you a unique bank account or debit card, which you can view in the Flex app Step 2: Add the Payment Method in Your Property’s Rent Portal
- Log In To Your Account – Flex Help Center
How to Log In to Your Flex Account To log in: Click the "Log in" button at the top right-hand corner of the screen You’ll be prompted to enter your phone number After entering it, a verification code will be sent to you Enter the verification code to securely log into your Flex account Trouble Accessing Your Account Due to a Phone Number
- Account Suspension: What to Expect – Flex Help Center
When your account is suspended, Flex will pause all activity, including submitting rent payments on your behalf This means we will not cover or process any upcoming rent payments until your account is reactivated
- Signing Up for Flexible Rent – Flex Help Center
Getting Started with Flex Signing up for Flexible Rent only takes a few minutes This article covers what you need, what to expect during the sign-up process, and how to know when your account is ready
- Rent Ledger: What It Is How to Find It – Flex Help Center
Flex may ask for a copy of your rent ledger to help resolve any questions about your rent or billing information If there’s an issue with a rent payment, a charge, or the rent bill Flex received from your property, your ledger provides a clear record of what was billed, what was paid, and when
- Rent Payments – Flex Help Center
Contact us through the Flex app Need more help? Log in to your Flex app and tap “Contact us” in Settings to get the best possible service
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