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- Freshdesk CRM Integration with 3CX PBX
Integrate your Freshdesk CRM with 3CX's PBX PRO Edition It only requires a few easy steps before you can launch call from Freshdesk via 3CX and not only
- Freshdesk CRM integration with 3CX PBX
Integrate your Freshdesk CRM with 3CX PBX Pro and launch, receive and log calls directly in Freshdesk via 3CX Read our guide for the easy steps
- Freshdesk CRM integration | Guide | 3CX Forums
Was there a change to how the Freshdesk Integration works in July 2023 for 3CX-hosted instances? I note the guide website shows that it was updated on the 19th July 2023, and our integration has recently stopped creating new contacts in Freshdesk for unrecognised numbers when we answer calls (we mainly use the Mobile app or PWA) Also, the display in the PWA has changed, and we need to
- Freshdesk | 3CX Forums
Freshdesk create ticket contact only AFTER event "end of call" Ab Abych Sep 27, 2022 3 Jan 30, 2023
- INtegrate 3cx with freshdesk
3CX provides easy and straightforward server-side integration with Freshdesk via the 3CX API for CRM, with these benefits: Contact Synchronization – inbound outbound calls from to external numbers trigger a CRM contact lookup to add to 3CX Contacts, so the contact name is automatically shown on your phone’s display when dealing with a call
- Freshdesk: Create Ticket from missed calls | 3CX Forums
4) I configured Freshdesk with API Key and Call journaling but no ticket is created from a missed call Is it really the case that a call has to be answered for a ticket to be created?
- The integration 3CX-Freshdesk not running
That I presume is a contact ID from Freshdesk, is not the phone number I saw that the phone number for local calls appears in 3CX incoming calls without country ID, like 077xxx and the same are test contacts in Freshdesk
- 3CX and Freshdesk
thanks we have existing freshdesk and 3cx and we are able to automatically create a ticket if there was a lost queue example 3CX Communication: lost queue call like this one i would like to have a received call ended Not open for further replies
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