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- Genesys Cloud CX
A modern, cloud-native solution, Genesys Cloud CX delivers unmatched scalability; easy-to-use, ready-to-deploy interfaces; a single tool for building orchestration flows; and an event data platform for multistage data lifecycle management
- Overview of Genesys Cloud
The Genesys Cloud CX 4 includes Agent Copilot, Journey Management, and AI tokens for you to experience Genesys Cloud AI capabilities It also provides the maximum fair use allocation for IVR routing, data storage, API usage, voice transcription (Extended and Native), and BYO SMS
- CX Cloud from Genesys and Salesforce
Introducing CX Cloud from Genesys and Salesforce – a jointly released, native solution combining a unified, AI-powered agent workspace in Salesforce with enterprise contact center and workforce engagement management capabilities from Genesys Cloud
- Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys
A modern, cloud-native solution, Genesys Cloud CX delivers unmatched scalability; easy-to-use, ready-to-deploy interfaces; a single tool for building orchestration flows; and an event data platform for multistage data lifecycle management
- AI-Powered CX | Genesys Cloud
No matter where your customers’ journeys start, you can uncover insights and take the next best action with Genesys Cloud and built-in AI Now it’s easier than ever to keep employees engaged and customers happy
- Genesys Cloud CX 4: Delivering more AI-powered experience at the best value
With its simplified structure and substantial fair-use allotments, the Genesys Cloud CX 4 offering provides exceptional value This comprehensive package includes tools to orchestrate customer experiences, streamline operations and maximize ROI — all on a leading AI-powered contact center platform
- About CX Cloud from Genesys and Salesforce
CX Cloud from Genesys and Salesforce is a unified AI-powered customer experience and relationship management solution that integrates Genesys Cloud CX and Salesforce Service Cloud The integration brings the voice, digital, and CRM data from Genesys Cloud into Service Cloud Voice
- Log In - Genesys Cloud Accounts - Genesys
The Genesys Cloud platform is the property of Genesys Cloud Services, Inc It is provided for the intended use of your organization under terms of service The use thereof may be monitored for improper use or unauthorized access
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