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- Route: Track Everything In One Place
Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
- Route Track: Package Tracking For the 21st Century
Generic tracking pages kill post-purchase engagement With Route, customers track 11+ orders per month and check their package status 8-10 times Keep your brand top-of-mind and direct customers back to your site with immersive tracking that converts
- Tracking with Route
The cloud icon with the text Get Item Details will appear, and once you click on it, you will be guided to connect your Amazon account to Route If you no longer wish to have your account connected, you can disconnect your account by logging out of Route on your mobile device
- Deadlines to file a claim - Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines This includes any claims filed by your customer, or filed by you on your customer’s behalf
- Shopper FAQs – Route for Shoppers
Route is a package tracking and shipping protection provider We support brands by protecting their customers’ online orders from damage, loss, and theft If something goes wrong, customers (that’s you!) can quickly and conveniently resolve their issue in just a few steps
- Shoppers - Route
Take the greener Route Choose carbon neutral shipping at checkout, and take instant climate action by supporting one of our carbon removal projects
- Route for Shoppers
Search for answers to common problems and get support from our team
- Route
Resolutions taken by Route’s team directly are marked as “Route Refunded” or “Route Replacement”, and no reimbursement is needed for these resolution types, as Route has paid this money directly
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