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- Decluttr
If you need help or have questions about an order, please visit our Help Center We’ll get back to you as soon as possible
- What do dont you accept? – Decluttr
We accept a huge range of items If you're selling Media, just type the barcode into our valuation engine or scan it using our FREE mobile app If we're buying the item, you'll receive an instant p
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Tech Sending Order Status Payment Account General Promoted articles What condition do you buy Tech in? When you sell your device to decluttr, we need How do I remove an iCloud account from my device? If you'd like to sell any Apple Tech you'll nee How do I remove a Samsung account from my device? If you'd like to sell a Samsung device you'll What is "Bad ESN" and how can I resolve
- How do I delete my account? - Decluttr
If you're thinking about deleting your account, don't worry, we completely understand! Please note that you won't be able to trade-in or make purchases anymore, you'll also be saying goodbye to
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Returns Refunds Tech Media Order Delivery Payment My Account General Promoted articles What is your returns policy for Media items? All of our Media items are covered by our qual What is your returns policy for Tech items? Our Standard money back guarantee is 14 days ho What is the battery health for your Tech items? Prior to selling all items, the battery health What Tech products
- How do I contact Decluttr support?
Here are our top 5 most viewed articles that you can browse quickly: 1️⃣ What do don't you accept? 2️⃣ How can I check up on the status of my order? 3️⃣ I haven't received my payment yet What do I do? 4️⃣ When will I get paid? 5️⃣ My tracking says my order has been delivered When will I get paid? We understand that some people prefer to talk over the phone However, we
- Can I cancel my order and have the items returned? – Decluttr
If you've created your order but haven't sent your items to us yet, you can cancel the order from My Account Once your order is on its way, we'll be unable to cancel the transaction
- Account – Decluttr
Account Settings I've forgotten my password How can I retrieve it? How can I view my order history? How can I change my email address registered to my account? How do I unsubscribe from marketing emails? General How do I delete my account? How do I register? How do I sign in? How long will saved orders stay in my account for? Can I combine my saved orders? Where can I find my order number?
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