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  • How to retrieve the chat history from Cisco Jabber for Windows?
    Hi, I have already enabled the 'Enable instant messaging' and 'Allow clients to log instant message history (on supported clients only)' in Messaging>>settings on CUPS As per my knowledge, the history should get saved in C:\\Documents and Settings\\home\\Local Settings\\Application Data\\Cisco\\Unified
  • Troubleshoot Jabber login issues - Cisco Community
    Jabber can be configured to login automatically or manually When using automatic login Jabber pulls the CUCM IMP information using DNS SRV records and in manual login user has to enter the information themselves on Jabber For any jabber issue first delete the cache and check if the issue persists
  • Jabber Client Login and Login Issues - Cisco Community
    Note: Expressway also called collab-edge(one of type of login request from jabber client) which you would see in coming slides >>Automatic Login: Here you just need to enter the userid@domainname , when you click on Continue, below requests are sent from Jabber client to DNS SRV(service Record) First always Jabber client sends:
  • Solved: Reset Voicemail Pin - Cisco Community
    Solved: Hello, I just need to reset the voicemail PIN for a user that forgot their PIN Our phone tech is on vacation so I'm not quite sure how to get this reset
  • Cannot answer a call by pushing the answer button on the headset
    I cannot answer an incoming call by pushing the button on the side of the headset The headset is a jabra pro 930 I am using cisco finesse and cisco jabber on my pc Please advise
  • Solved: Audio Settings Resetting - Cisco Community
    Jabber has options where you can choose your Speaker, Microphone and Ringer Alerts devices (These screenshots are for Windows - but I'm sure Mac looks very similar ) The Speaker, Microphone, and Ringer Alerts device settings are, by default, already chosen though your PC settings so you will chose options for Jabber
  • How to clear the stored cache in my Jabber client - Cisco Community
    Sometimes Jabber client displays an incorrect old Photos and contact information because of stored cache on the jabber clients Solution Inorder to clear the stored cache on Jabber for windows and Jabber for Mac clients follow the below procedure Jabber for windows The cache is stored in a folder called "Jabber" which can be found at this
  • Jabber multiline is here! - Cisco Community
    Jabber now provides multiline, for up to eight extensions within the Jabber client Multiline offers an extensive list of mid-call features such as hold, transfer, call forward, and more If you use several lines for your daily tasks, multiline allows you to leverage all the advanced calling capabilities, even when you are away from your desk




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