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  • How can I locate a Victorias Secret store?
    We have Victoria's Secret stores located throughout the world, including Beauty and Accessories shops in airports To find a store in the United States or Canada, use our Store Locator You can also learn more about our International locations
  • MORE CONTACT OPTIONS - Victorias Secret
    For all inquiries related to the Victoria's Secret or PINK Credit Card, including bill payment, payment authorizations, application status, and any other related inquiries, please call Credit Card Services at 1-844-271-2596 (Victoria's Secret Mastercard) or 1-800-695-9478 (Victoria's Secret Credit Card) between 8a - 9p Eastern, Mon-Sat
  • Does Victorias Secret offer Free Shipping Returns?
    Our Victoria's Secret Credit Cardholders and Victoria's Secret PINK Rewards Program Members automatically receive Free Shipping with a $50 Purchase* *Merchandise total must be $50 or more after any rewards (e g , Member Rewards, Birthday Rewards, Reward Cards, etc ), offers, or promotions are applied
  • How can I manage my Victorias Secret Credit Card account?
    To manage your Victoria's Secret or Victoria's Secret Mastercard Credit Card, you will need to log into your Comenity Bank Account, issuer for The Victoria's Secret Credit Card program NOTE: By clicking the link above, you will be leaving the Victoria's Secret website
  • Victoria’s Secret PINK Rewards Program FAQ
    When I apply for the Victoria’s Secret Credit Card, am I signing up for the VS PINK Rewards Program, too? Yes When you apply for a Victoria’s Secret Credit Card and become a Cardholder, you are automatically enrolled in the VS PINK Rewards Program and will join at Silver tier status
  • How do I pay my Victorias Secret Credit Card bill?
    To make a payment on your Victoria's Secret or Victoria's Secret Mastercard Credit Card, use Comenity's Easy Pay, issuer for The Victoria's Secret Credit Card program NOTE: By clicking the link above, you will be leaving the Victoria's Secret website
  • What is your Return Policy? - Victorias Secret
    What is your Return Policy? ANY items(s) purchased that you don't love may be exchanged or returned, including Sale Clearance merchandise and items received as gifts
  • Semi-Annual Sale Frequently Asked Questions - Victorias Secret
    Semi-Annual Sale Frequently Asked Questions Sign up for email to stay in-the-know for all of our upcoming sales and events




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