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Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us
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- Xbox Live down? Current status and problems | Downdetector
Real-time problems and status for Xbox Live Can't log in or play online games? Here you see what is going on
- Microsoft Answer Desk - Make an Appointment - Microsoft Store
Dropping off a Surface or Xbox for servicing? Here’s every step to take before leaving the house: Customers can drop off their in-warranty device for repairs and get in-person advice Back up all important data, including pictures, documents, emails, and internet favorites Bring only the necessary accessories to investigate your issue
- Getting your Xbox device serviced | Xbox Support
If your device is within warranty, repairs are free If your device is out of warranty, you'll be charged a repair fee Sign in to your Microsoft account If you haven't yet registered your device, follow the steps here: Register or unregister your Xbox device
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Report a service outage If you think something’s not working on Xbox, let us know
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