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  • PolyAI : The worlds most lifelike voice AI agents
    “We chose PolyAI because they’re the best at delivering natural, human-sounding conversations From the start, it was clear they could bring our brand voice to life I’d recommend them to any restaurant looking to elevate guest experience without losing the human touch ”
  • About - PolyAI
    PolyAI was founded in 2017 by Nikola Mrkšić, Tsung-Hsien Wen, and Pei-Hao Su They met at Cambridge’s dialog systems group, part of the Machine Intelligence Lab at the University of Cambridge, a research lab focused on spoken dialog systems
  • Technology - PolyAI
    PolyAI’s patented approach to dialogue management is specifically designed to enable customers to complete transactions while retaining the flexibility to navigate the conversation in the way that feels most natural to them
  • Transforming customer service with a new CX intelligence center
    Leveraging our voice-first conversational platform, PolyAI creates AI agents for voice, chat and messaging (including web chat, SMS and Whatsapp) that feel like talking with a real person
  • PolyAI raises $50 million in series C round - PolyAI
    With this raise, PolyAI has now secured over $120m in funding The up round indicates VCs are sharing this enthusiastic vision “We are experiencing a Cambrian explosion in AI that will impact every industry,” said Vinod Khosla, founder of Khosla Ventures
  • Pressroom - PolyAI
    Read More April 15, 2025 PolyAI unveils Agent Studio, empowering enterprises with generative AI for customer service excellence Read More March 31, 2025 PolyAI recognized as an IDC Innovator in voice AI for travel and hospitality Read More All press releases
  • PolyAI
    3 ways for Microsoft and Azure customers to work with PolyAI Earlier this year, we announced that PolyAI had joined the Microsoft Partner Network and expanded our Agent Studio platform to
  • Conversational AI in healthcare - PolyAI
    How healthcare companies use PolyAI Take and manage appointments Answer every call immediately, 24 7, and schedule, edit and cancel appointments for new and editing patients, even out-of-hours




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