- Providing Home Care - hartmanonline. com
Developing educational material for unlicensed healthcare workers demands the guidance of nurses who under-stand both educational theory and the practice of home health aide services We found both in our experienced consulting editors, Jetta Fuzy, MS, RN and Julie Grafe, BSN, RN
- Providing Good Customer Service - AAPACN
Customers are everyone with whom there is contact in the work setting, such as residents, families, visitors, vendors, neighbors in the community, and coworkers Appearance and body language convey messages Components of courteous communication Handling complaints
- Aging and People with Disabilities Tina Kotek, Governor . . .
By following these guidelines, long-term care facility staff can ensure they are providing the highest standard of care to all residents, while respecting their diverse identities and needs
- Providing CLAS - Think Cultural Health
To communicate effectively, you and your patient must have a shared language or use language assistance services to provide a common language Ask all patients for their language needs If they speak a language that is not English, arrange for language assistance services
- Providing Choices - TALK
Providing choices allows dual language learners to see words paired with objects and equips children with the words they need If you speak both of the child’s languages, offer the choice in one of their languages, and if they do not respond, offer the choice in their other language
- Providing and Receiving Technical Assistance: Lessons from . . .
Although these standards describe the building blocks to understanding technical assistance, there is little guidance provided regarding the mechanisms and techniques for providing and receiving effective technical assistance
- Helping those in need: Human service workers
Human service workers help clients become more self-sufficient They may do this by helping them learn new skills or by recom-mending resources that allow them to care for themselves or work to overcome setbacks
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