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  • What Is Quality? | ASQ
    Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
  • Quality Assurance vs Quality Control: Definitions Differences | ASQ
    While quality assurance relates to how a process is performed or how a product is made, quality control is more the inspection aspect of quality management An alternate definition is "the operational techniques and activities used to fulfill requirements for quality "
  • Learn About Quality - ASQ
    Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
  • 7 Basic Quality Tools: Quality Management Tools | ASQ
    The seven basic quality tools—also known as the old seven, the first seven, the basic seven, the classic seven, and the seven quality control tools—are simple yet effective and should be included in every quality professional’s toolbox
  • Quality Resources - ASQ
    American Society for Quality’s (ASQ) Quality Resources is your one-stop online library of information related to quality Access more than 75 years’ worth of content for all experience levels
  • What is a Quality Management System (QMS)? | ASQ
    A quality management system (QMS) is a structured framework that defines and documents an organization’s processes, procedures, and responsibilities for achieving quality policies, practices, and objectives
  • Quality Glossary of Terms, Acronyms Definitions | ASQ | ASQ
    Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions Browse the updated ASQ Quality Glossary here
  • New to Quality Improvement | ASQ
    Discover the steps to quality improvement Get connected to quality networks, publications, case studies, training, certifications and more quality intelligence




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