- What Is Quality? | ASQ
Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
- Learn About Quality - ASQ
Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
- Quality Assurance vs Quality Control: QA vs QC | ASQ
Learn the differences between quality assurance and quality control Explore definitions, examples, and how QA and QC ensure quality
- Quality Resources | ASQ
The world's most comprehensive collection of quality resources American Society for Quality’s Quality Resources is your one-stop online library of information related to quality
- Excellence Through Quality | ASQ
Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals
- What is a Quality Management System (QMS)? | ASQ
Quality management systems (QMS) play an important role in the continuing improvement of organizations Learn the history and benefits of QMS at ASQ org
- Quality Tools Templates - List of Quality Tools | ASQ
Find a comprehensive list of downloadable quality tools, diagrams, and advanced implementation templates for all industries including healthcare at ASQ org
- 5S - What are The Five S’s of Lean? | ASQ
5S can be facilitated and mentored to a team in a way that mirrors the future state or direction an organization wants to take its continuous improvement efforts 5S can be mapped into plan-do-check-act; define, measure, analyze, improve, and control; lean fundamentals; or lean House of Quality
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