- Learn About Quality - ASQ
Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
- What Is Quality? | ASQ
Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
- What is a Quality Management System (QMS)? | ASQ
Quality management systems (QMS) play an important role in the continuing improvement of organizations Learn the history and benefits of QMS at ASQ org
- Certified Quality Technician Certification Preparation - ASQ
Prepare for ASQ’s Quality Technician Certification exam at your own pace and from any device with this world-class ASQ course
- Quality Resources | ASQ
The world's most comprehensive collection of quality resources American Society for Quality’s Quality Resources is your one-stop online library of information related to quality
- Quality Assurance vs Quality Control: QA vs QC | ASQ
Learn the differences between quality assurance and quality control Explore definitions, examples, and how QA and QC ensure quality
- What Is Service Quality? - my. asq. org
At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive Unlike products, services are intangible: you can’t touch them, store them, or own them
- ISO 9001:2015 - What is the 9001:2015 Standard? | ASQ
Learn more about how to certify to ISO 9001:2015 and transition from ISO 9001:2008 Buy the official quality management systems standard from ASQ org
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