- Excellence Through Quality | ASQ
Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals
- Quality Assurance vs Quality Control: QA vs QC | ASQ
Learn the differences between quality assurance and quality control Explore definitions, examples, and how QA and QC ensure quality
- Learn About Quality - ASQ
Explore the concepts, tools, applications, and technical terms that make up the world of quality For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history of quality
- What Is Quality? | ASQ
Level two quality products and services need only satisfy customer expectations The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, Shewhart, and Taguchi - each of whose definition of quality is presented in sidebar articles
- What is a Quality Management System (QMS)? | ASQ
Quality management systems (QMS) play an important role in the continuing improvement of organizations Learn the history and benefits of QMS at ASQ org
- Quality Glossary of Terms, Acronyms Definitions - ASQ
Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions Browse the updated ASQ Quality Glossary here
- Quality Resources - ASQ
The world's most comprehensive collection of quality resources American Society for Quality’s Quality Resources is your one-stop online library of information related to quality
- What Is Service Quality? - my. asq. org
At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive Unlike products, services are intangible: you can’t touch them, store them, or own them
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