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- Quality Assurance vs Quality Control: QA vs QC | ASQ
Learn the differences between quality assurance and quality control Explore definitions, examples, and how QA and QC ensure quality
- Quality Glossary of Terms, Acronyms Definitions | ASQ | ASQ
Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions Browse the updated ASQ Quality Glossary here
- Excellence Through Quality | ASQ
Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals
- 10 Quality Basics | ASQ
In an overview designed to give quality newcomers a glimpse of the knowledge they need to succeed, ten regular Quality Progress contributors write on 10 basic quality topics that are fundamentals essential to surviving in a quality role
- What is a Quality Management System (QMS)? | ASQ
Quality management systems (QMS) play an important role in the continuing improvement of organizations Learn the history and benefits of QMS at ASQ org
- 5S - What are The Five S’s of Lean? | ASQ
The approach is designed to help build a quality work environment—physically and mentally 5S achieves “a place for everything and everything in its place ”
- What Is Service Quality? - my. asq. org
At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive Unlike products, services are intangible: you can’t touch them, store them, or own them
- ISO 9001:2015 - What is the 9001:2015 Standard? | ASQ
Learn more about how to certify to ISO 9001:2015 and transition from ISO 9001:2008 Buy the official quality management systems standard from ASQ org
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