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- Deadlines to file a claim - Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines This includes any claims filed by your customer, or filed by you on your customer’s behalf
- Route
Search for answers to common problems and get support from our team
- Route: Track Everything In One Place
Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
- Route
Easily record anything on your screen with Jam
- Route Returns – Route
Route Returns is a full service returns solution which provides a seamless experience for customers while offloading manual work from brands Route Returns makes it simple for customers to file returns, receive labels, and track the progress of their return
- Merchant Portal Overview – Route
Overall, the Route Merchant Portal allows quick and easy changes while also acting as your one-stop shop to manage your account - and we've only just scratched the surface!
- Orders Tab Overview – Route
In the Merchant Portal, you will be able to view the details for any orders that have been created and have selected Route Package Protection at the time of checkout This dashboard will help you answer any questions your customers may have about their order and will also provide you with the ability to file an issue on behalf of your customer
- Route for Shoppers
Search for answers to common problems and get support from our team
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