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  • Route: Track Everything In One Place
    Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
  • Route Track: Package Tracking For the 21st Century
    With Route, customers track 11+ orders per month and check their package status 8-10 times Keep your brand top-of-mind and direct customers back to your site with immersive tracking that converts
  • How to file a claim - Route for Shoppers
    You can return to this page at any time by going to claims route com (directly or via your claim confirmation email) to check for updates We will also send status updates via email when your claim is successfully filed, approved, and resolved
  • Deadlines to file a claim - Route
    All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines This includes any claims filed by your customer, or filed by you on your customer’s behalf
  • Route
    Route Brand PortalNov 22, 2025 - Nov 29, 2025Route Brand Portal
  • Product Updates - Route. com
    Integrate Route Status to create a seamless post-purchase experience, capture signed-in shoppers, and reduce support tickets Available now for customers using Track and Protect
  • Route Admin Learning Guide
    Think of it as your own personal admin portal where you will have full visibility into everything happening with Route at your company, as well as where you can contact Support and change your settings
  • Route Returns – Route
    Route Returns makes it simple for customers to file returns, receive labels, and track the progress of their return Within the Route Merchant Portal, merchants can see all filed returns and easily approve or deny them




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