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I have amzn prime but get chargrd 11. 00 and. I have Amzn prime but get . . . Customer: I have amzn prime but get chargrd 11 00 and Technician's Assistant: I understand you're being charged $11 for Amazon Prime Can you confirm if this charge is appearing on your bank statement or Amazon account? Customer: I have Amzn prime but get charged 9 99 and 11 00 all the time what are these charges Technician's Assistant: Have you checked your Amazon account to see if there are