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Online profiles are available to all FortisBC customers, but are not set up automatically with your account If you haven't set up an online profile, visit the Register now page and follow the instructions
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New customers Use this form to open a new account, you’ll be asked to: Authorize a credit check or provide a security deposit Provide the account holders birthdate Provide the number from one piece of ID (driver's licence, BC Identification or passport) What would you like to do? Please select your account type:
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Before you begin Please follow the steps below to stop one or more services you have with FortisBC Note: if you're registered for Account Online, completing this process there will be quicker Log in to Account Online * Required fields
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Open, close or move your account Start service Before you begin Please follow the steps below if you are a new customer and you are moving to an address that has FortisBC service * Required fields
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You are now logged out Thank you for using Account Online Return to our website Log in
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I am an existing FortisBC customer moving to a new location with FortisBC service If you're registered for Account Online, it will be quicker to complete these requests there
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Create your online profile for a convenient way to manage your FortisBC account (s) With Account Online you can: To register, you will need a piece of identification such as your driver's licence and information from your most recent bill
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You can log in to Account Online by clicking the log in button Log in If you need to get in touch with us immediately, a customer service representative will be happy to help you: Natural gas customers Toll free: 1-888-224-2710 Monday-Friday: 7 a m to 8 p m Email us Electricity customers Toll free: 1-866-436-7847 Monday-Friday: 7 a m to 7 p
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