- What is Self Service? - ServiceNow
As customers became more accustomed to shopping and communicating online, self-service grew alongside emerging digital technologies Today, self-service options are available across nearly every industry, empowering users to take a more active hand in their own journey
- What is customer self-service? - IBM
An increasingly critical component of the customer experience, self-service options are designed to provide convenience, reduce wait times and improve customer satisfaction
- What is self-service | why you need it - eGain
Self-service refers to systems and tools that empower customers to find answers, troubleshoot issues, or make decisions on their own without needing to interact with a (human) customer service representative
- What is a Self-Service Portal? [The Beginner’s Guide] 2026
In this guide, we’ll explore how self-service portals work, their types, and the features that make them essential for streamlining workflows and improving client satisfaction What is a Self-Service Portal? A self-service portal is a simple online platform where you can handle tasks or find answers on your own
- Print Go: Self-Service Printing On The Go | FedEx Office
Print from email, USB, or cloud with FedEx Office Print Go Quickly and securely access self-service printers in color or black-and-white at any FedEx Office location
- What is a self-service portal? Benefits examples explained
Learn all about building a self-service portal, including its benefits, challenges, best practices, and successful implementation in our in-depth guide
- What Is a Self-Service Portal? (A Beginners Guide) - Salesforce
A customer self-service portal is a branded website that allows customers to access information, perform tasks, and find solutions to their queries or issues without requiring direct assistance from a service agent
- The Essential Guide to Digital Self-Service
In the context of SaaS, self-service refers to tools, systems, and other resources that allow customers to independently access information, perform tasks, and resolve issues without the need for direct interaction with customer-facing teams—think Support Reps and Customer Success Managers (CSMs)
|