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- Cancel your Microsoft subscription - Microsoft Support
Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox Troubleshoot issues if you can't cancel your subscription
- Change your Microsoft subscription payment method and options
For Microsoft 365, you can switch between Microsoft 365 Personal and Microsoft 365 Family Premium subscriptions Get more info in the Switch to a different Microsoft 365 for home subscription article
- Cancel a Microsoft 365 subscription - Microsoft Support
No further action is required - you can continue to use the subscription until it expires See the Please review section at the top of the cancel page Tip: This may include details of alternative subscriptions, which could be cheaper
- Microsoft Store billing help
Get Microsoft billing support Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history
- Where can I manage my Microsoft 365 subscription?
To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings A subscription cannot be cancelled during the active subscription period
- Unable to cancel your Microsoft subscription
Go to Subscriptions and check the subscription end date The wrong Microsoft account was used If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard Learn more about How to investigate a billing charge from Microsoft See also
- Manage your Microsoft 365 subscription purchased through a third party
Microsoft cannot cancel or help turn on or off recurring billing for subscriptions purchased through a third-party retailer If you purchased a Microsoft subscription from the third-party retailer, contact their customer support for cancellation or refund
- Switching to Microsoft 365 Personal and Family Classic Plans
See How to turn off Copilot in Microsoft 365 Family and Personal subscriptions for instructions Can I switch to a one-time purchase of Office? Yes, Office 2024 is sold as a one-time purchase for one computer, available for both PCs and Macs
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