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  • Utility Design Services | City Utilities
    CU provides utility service for residential, industrial and commercial construction projects Let us know your construction plans so CU can provide the service when you need it
  • News Flash • SHARE Light, Warmth and Hope with Neighbors in
    Those needing utility bill assistance are encouraged to call the CU customer service team at (417) 863-9000 as soon as possible City Utilities can point customers to available assistance resources and discuss options, like payment arrangements, to avoid disconnection
  • News Flash • Utility Prepared for First Winter Blast of 2025
    [ARCHIVED] Utility Prepared for First Winter Blast of 2025 In advance of the first winter storm of 2025, City Utilities is taking steps to ensure that all services are available, and crews are able to quickly respond to calls for assistance
  • City Utilities | Official Website
    Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service Choose the option that works best for you—online, by phone, or in person
  • LANDLORD AGREEMENT
    Please note: The utility will not disconnect services in a landlord’s name in the event an unauthorized tenant is residing at an address based on the Missouri Revision of Statues, RSMo Chapter 534 How to Contact Customer Services at City Utilities? Email: customerserviceslandlord@cityutilities net
  • SHARE Light, Warmth and Hope with Neighbors in Need of Utility Bill . . .
    Project SHARE provides emergency utility assistance for Springfield-area residents facing financial hardship All donations stay local, directly supporting CU customers facing disconnect, individuals with disabilities and seniors aged 60 and older
  • News Flash • Storm Clean-up Phase Begins
    During that time there are locations where utility related debris has been left CU will be sending crews to pick up utility-related debris and in order to do so, we are asking for our customers’ assistance by providing information on the location of debris
  • Board Approves Financing for Future Energy Needs
    In September, the board approved the installation of three natural gas combustion turbine units, adding 150 megawatts of capacity, and a total of 36-megawatts in utility scale zinc battery energy storage systems to store excess electricity for peak demand periods




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