- Webmail Interface Unreliable - Shaw Support
No, it is a performance issue between Shaw's "Webmail" server and Shaw's "Authentication" server When your credentials (ID password) are sent to the Authentication server, and that server is "too slow" to respond, then the Webmail server tells you "unable to communicate" with the other server For me, a second click on "login" works
- Solved: -- I have cleared my cache so many times - Shaw Support
>Unable to communicate with login server Shaw's WebMail server is failing to make a timely connection to Shaw's "authentication" server That is a problem "inside" Shaw's infrastructure Very recently, the number of times that I get the above error-message is noticeably less frequent
- -- most of your non-working accesses are going thr. . . - Page 4 - Shaw . . .
-- most of your non-working accesses are going through the Shaw cable-modem in you home (your phone, her phone, your laptop Maybe, a complete power-off (by disconnecting the power cable) from the cable-modem, for a minute or two, and then reconnecting the power cable, and letting it fully restart
- I keep getting a Quota warning - Page 2 - Shaw Support
I keep getting a Quota warningIf you are using Shaw WebMail, move the mouse-pointer over any of the folder-names along the left-edge, and wait a few seconds, to see something like "666 messages occupying 777 Mbytes"
- 6 days and no reply, how typical. Shaw is losing i. . . - Shaw Support
6 days and no reply, how typical Shaw is losing it This e-mail problem is getting worse, it is now up to 22+ seconds every time I check e-mail on my
- -- are you using an E-mail program, such as Window. . . - Shaw Support
-- are you using an E-mail program, such as Windows Mail, or Microsoft Outlook, on your computer, to access your E-mail? If so, can you try using Shaw WebMail to logon, to see if that web-site will accept your ID password? What is the text of the error-message that you are receiving?
- This is an interesting problem! I deleted cookies . . . - Page 2 - Shaw . . .
But there was finally a connection in Google Chrome and subsequently in Firefox webmail and the Thunderbird client Danged if clearing some non-existent data and cookies in Chrome did fix the Unable to communicate with login server in Firefox and cleared the connection in Thunderbird
- Just had a chat with someone from shaw about this . . . - Page 6 - Shaw . . .
In the second half of 2023, it seems that Shaw upgraded their authentication server (when it receives ID password information from the WebMail server, it responds Valid or Incorrect) which seemed to improve the system's reliability
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