- #1 AI Knowledge Platform for Customer Service | eGain
The eGain suite unifies knowledge silos and transforms the content by orchestrating GenAI and experts The result: correct, consistent, and compliant answers that are trusted and consumed by customers, agents, and employees
- eGain Customer Engagement Suite™
eGain Mail + Social Manage and respond to customer emails (free form and web form) with automated routing, flexible workflow, and agent productivity tools Monitor social channels (Twitter, YouTube, Facebook, and Instagram) and respond to customer inquiries
- Company | eGain
Everything to know about eGain Corporation is here—Board of Directors, executive team, office locations in the US, UK, India, and information for investors
- AI Knowledge Hub - eGain
eGain's knowledge management software, eGain Knowledge Hub, uses AI to find answers to customer questions, guide processes, and enable decision-making
- Customer Service and Support Solutions for Industries | eGain
eGain customer service and support solutions help firms in banking, financial services, telco, retail, government, etc , to deliver easy customer experience
- Customer Success Stories | eGain
Scaled seasonal support, boosted virtual assistant success, and transformed agent experience with eGain’s Knowledge Hub and Managed Services Watch customer story
- AI Agent for Contact Center | eGain
AI Agent for Contact Center The AI Assistant for every agent, every call, every channel Reduce handle times, increase FCR and CSAT while staying compliant with real-time, trusted answers for agents Powered by eGain’s AI Knowledge Hub
- Call Center AI Knowledge | eGain
eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones
|