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Removed - Aberdeen Strategy Research Aberdeen Strategy Research, a division of Spiceworks Ziff Davis, with over three decades of experience in independent, credible market research, helps illuminate market realities and inform business strategies
Home - Aberdeen Strategy Research Aberdeen Strategy Research, a division of SWZD, has over three decades of extensive experience in independent and credible market research that helps illuminate market realities and inform business strategies
About Us - Aberdeen Strategy Research Aberdeen Strategy Research, a division of Spiceworks Ziff Davis (SWZD), illuminates B2B market realities through unbiased, credible research to inspire critical thinking and ignite data driven business actions — among end-users and vendors alike
Blog - Aberdeen Strategy Research Aberdeen Strategy Research, a division of Spiceworks Ziff Davis, with over three decades of experience in independent, credible market research, helps illuminate market realities and inform business strategies
Intent Data - Aberdeen Strategy Research Aberdeen's Buyer Intent Data monitors billions of daily web interactions and aggregates those interactions with customer and third-party data to measure an account’s intensity level in researching a Product Category
Five Reasons Why Contact Centers Move to the Cloud A trend analysis of Aberdeen’s cloud contact center studies between 2013 to 2018 shows that adoption of cloud technology has continuously risen during this time, with varying paces each year So, why are contact centers increasingly incorporating cloud technology into their activities?
Gone in Three Seconds: Your Customers Have No Patience for a Slow . . . Recent Aberdeen Group research shows that mere seconds can lead to customer abandonment, and in turn, lost revenue: Customers leaving your website Three seconds of delay may not seem like a lot in the grand scheme of things, but in the online world, it’s everything