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Complaint Files - U. S. Food and Drug Administration 21 CFR 820 198(c) • Any alleged complaint involving possible failure of a device or labeling packaging to meet any of its specifications must be Reviewed, Evaluated, and Investigated
Page 4 | FDA Under the QS GMP there continues to be no requirement that all complaints be maintained in one file However, firms are now required to have written procedures for processing complaints
Medical Device Reporting | FDA A standard review process procedure for determining when an event meets the criteria for MDR reporting and ensuring the timely transmission of complete device reports to FDA
FDA Medical Device Inspections Management Controls What records can we review in MC? Answer: Read the QSIT Guide, 21 CFR Part 820 regulations and preamble