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Home - BC 1 Call If you're a homeowner about to dig on or around your property, click here to find out how BC 1 Call can help you avoid damaging utilities and dig safely
How To Use BC 1 Call – Homeowners Involve one or more of the following: • Repair or replacement of essential services • Environmental contamination • Clean up of oil or hazardous waste spills • A safety concern with emergency crews on-site or en-route Call 1-800-474-6886 for emergency locate requests Our members will respond ASAP
Contact Us - BC 1 Call Call Centre Hours Monday to Friday 7:00 am to 5:00 pm PST (excluding stat holidays) Any time for emergency calls Live Chat Hours Monday to Friday 8:00 am to 4:30 pm PST
How To Use BC 1 Call – Contractors Involve one or more of the following: • Repair or replacement of essential services • Environmental contamination • Clean up of oil or hazardous waste spills • A safety concern with emergency crews on-site or en-route Call 1-800-474-6886 for emergency locate requests Our members will respond ASAP
How does BC 1 Call work? BC 1 Call is the link between the excavating community and the owners of underground facilities who are our members BC 1 Call has joined a collaboration between four One-Call services in Western Canada to help form "Before You Dig Partners"
Excavator FAQ - BC 1 Call BC 1 Call provides year-round service to the British Columbia excavating community You can submit routine online requests at any time of day (or night!) We are also available to take your call from Monday to Friday (excluding statutory holidays) from 7:00 AM to 5:00 PM PST for routine requests
Getting Started - BC 1 Call How does BC 1 Call work? How to register with BC 1 Call; How to validate your account; How to log in to BC 1 Call; How to reset your password and username
Website Assistance – BC 1 Call How does BC 1 Call work? How to register with BC 1 Call; How to validate your account; How to log in to BC 1 Call; How to reset your password and username; Lodging Tickets How to lodge a BC 1 Call ticket; How to complete the Ticket Details screen; How to use the Location screen; Searching for your dig site location; Drawing the dig site map
About BC 1 Call BC 1 Call members are the owners of underground facilities buried in all parts of British Columbia Members join BC 1 Call because they want to ensure no person is hurt and no property is damaged as a result of someone digging into their underground pipes and cables
How to complete the Ticket Details screen – BC 1 Call To begin a new BC 1 Call request, click the New Ticket button from the Console screen: This will take you to the Ticket Details screen as shown below: Province Territory: Select your location: normally "British Columbia" Ticket Type: Select whether the ticket is for a Regular, Planning Design, Project or Short Notice task