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Social Security Customer Service - AARP The Social Security Administration (SSA) offers customer service online, by phone and at field offices across the country You can conduct most routine business, including applying for benefits and filing appeals, at the Social Security website or by calling the SSA’s national customer service line (800-772-1213)
Biggest Social Security Changes for 2025 - AARP The COLA is applied to all Social Security payments — survivor benefits, family benefits and disability benefits, as well as retirement benefits — and to Supplemental Security Income (SSI), a monthly benefit administered by the SSA for people with low incomes and limited assets who are 65 or older, blind or have a disability
Social Security to No Longer Allow Phone Call Verification The Social Security Administration (SSA) says it will no longer allow beneficiaries and those applying for Social Security to confirm their identity over the phone and will instead require that they do so online or in person at a local office to complete the application process The change, announced March 18, is scheduled to take effect March 31
Social Security Plans ‘Significant’ Staff Reductions - AARP The Social Security Administration (SSA) announced plans this week for a “massive” restructuring of its operations that “will include significant workforce reductions” affecting thousands of jobs In a Feb 28 statement, the agency set a target of cutting its workforce from about 57,000 employees to 50,000, a 12 percent cut
How To Report A Death To Social Security - AARP Funeral directors can report deaths to the Social Security Administration (SSA) in most cases Social Security provides a form for this purpose In addition, vital-statistics offices in all 50 states, Puerto Rico and Washington, D C , have implemented Electronic Death Registration, a web-based system that aims to deliver death information to the SSA with greater speed and accuracy
SSA to Withhold Benefits to Recoup Overpayments - AARP The Social Security Administration (SSA) doesn’t make payment errors often — less than 1 percent of the time, according to agency data But when it does pay a beneficiary more than they’re entitled to receive, the SSA is legally required to get the money back