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Submit a complaint | Consumer Financial Protection Bureau Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace 1 Complaint submitted You submit a complaint, or another government agency forwards your complaint to us You will receive email updates and can check the status of your complaint 2
The CFPB | Consumer Financial Protection Bureau We aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law We arm people with the information, steps, and tools that they need to make smart financial decisions
Compliance - Consumer Financial Protection Bureau Compliance resources and guidance and supervisory and examination information to help financial institutions, service providers, and other entities understand and implement the Bureau's rules and regulations
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Contact us | Consumer Financial Protection Bureau Browse Ask CFPB Browse answers to hundreds of financial questions Ask CFPB Call us (855) 411-2372 TTY TTD: (855) 729-2372 8 a m to 8 p m ET, Monday through Friday (except federal holidays) More than 180 languages available
Consumer Complaint Database - Consumer Financial Protection Bureau Past product and issue changes When we make changes to products, sub-products, issues, and sub-issues we provide detailed information here Most changes are updates to the organization of products and issues or wording changes to make the issues easier for consumers to understand
Consumer Complaint Program - Consumer Financial Protection Bureau Congress directed the Bureau to collect, monitor, and get responses to complaints about financial products and services Since 2011, the CFPB's Office of Consumer Response has worked to get consumers timely responses from more than 6,100 financial companies
About us - Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives
Learn more | Consumer Financial Protection Bureau The Consumer Financial Protection Bureau is a U S government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions Get started looking through tools and information about products and services we regulate