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Community Health Group | Transportation NEMT and NMT trips will be scheduled so that you arrive within 15-minutes of the scheduled appointment time CHG will arrange alternative transportation if the provider does not arrive at the scheduled pick up time
Community Health Group | Appeal Form The California Department of Managed Health Care is responsible for regulating health care service plans If you have a grievance against your health plan, you should first telephone your health plan at (1-800-224-7766) and use your health plan’s grievance process before contacting the department Utilizing this grievance procedure does not prohibit any potential legal rights or remedies
CHG - Extranet If you do not have a login, and need to submit a provider dispute, please contact Provider Services Department at
Community Health Group | Service Authorization Request - chgsd. com In some cases, you might be able to get care from providers who are not in the Community Health Group network If you were required to change your health plan or to switch from FFS Medi-Cal to managed care, or you had a provider who was in network but is now outside the network, you might be able to keep your provider even if they are not in the Community Health Group network
Community Health Group | More Provider Resources Provider Resource List Include documentation Please include documentation with your reconsideration, such as the remittance notification showing the denial, all clinical records, or other documentation that supports the provider’s argument for reimbursement