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New! Centralized Agent Dashboard and Enhanced Reporting Agent Dashboard: A centralized view to measure agent adoption across your organization, identify your top performing agents, and deep dive into individual agent performance Readiness Recommendations: Get tailored guidance to maximize Copilot, Copilot Chat, and agent utilization in a revamped readiness page in the Copilot Dashboard
Microsoft Search Analytics: Improving the Quality and Relevance of . . . Use this report to improve content discoverability and identify search queries that might create user dissatisfaction This can also help determine if you should create an Answer (such as a Bookmark) or add new search content
The four ways to build your own Copilot usage adoption reports Getting an accurate and meaningful way to view how well Microsoft 365 Copilot (referred to as “Copilot” in the rest of this piece) is being used in your organisation is quite challenging – much more than it should be
Understanding web search in Microsoft 365 Copilot Chat Copilot Chat can use web search to improve the quality of its responses by referencing the latest publicly available information This helps Copilot provide more complete, current, and relevant answers—especially when your prompt involves topics that go beyond your work content
Microsoft 365 admin center – Microsoft 365 Copilot Chat usage . . . The Microsoft 365 Copilot Chat usage dashboard provides insights into active usage of Microsoft 365 Copilot Chat The report includes total active users, average daily active users, total prompts submitted, and average prompts submitted per user
Microsoft 365 Copilot Search | Microsoft Learn Copilot Search goes beyond keyword matching by using AI to interpret context, relationships, and meaning, helping you find what you need faster and more intuitively It also supports traditional keyword queries for specific words or short phrases, relying on exact or partial matches
New! Copilot Analytics improves access and reporting on Microsoft 365 . . . The Copilot Dashboard provides detailed reports on usage, adoption, and business impact to senior leaders and their delegates These users can view aggregated insights such as the number of active Copilot users, Copilot license user readiness data, and AI usage adoption scores
Microsoft Copilot Dashboard We will incorporate those learnings to the Copilot Dashboard as results become available We emphasize that multiple factors, in addition to the use of Copilot, may influence changes in these metrics When interpreting results, carefully consider other factors that may be driving changes