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Customer service - Wikipedia Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely Customer service is often practiced in a way that reflects the strategies and values of a firm, and levels vary according to the industry [1]
Good Customer Service: Definition, Examples, and Tips What is a good definition of customer service? Customer service refers to the support and assistance you offer to customers before and after they purchase your products and services Customer service includes helping customers solve problems they encounter with a business's products or services
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What is customer service? - Oracle Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions
What Is Customer Service? - Salesforce Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand But customer service is more than solving a customer’s problems and closing tickets
21 Key Customer Service Skills (and How to Develop Them) There are four key principles of good customer service: It's personalized, competent, convenient, and proactive These factors have the biggest influence on the customer experience Personalized: Good customer service always starts with a human touch