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Grievance Resolution Process | Support | Air India Here are the steps to submit a complaint—and escalate it if necessary: Submit your grievances to our customer service portal Go to Air India’s Customer Service Portal to share your grievance When you do, you’ll receive a unique Case ID number
FAQ: DOMESTIC INTERNATIONAL BAGGAGE | AIR INDIA EXPRESS If you find that the items in your check-in baggage are damaged, please reach out to the baggage office at arrivals to report the damage and our staff will assist you
Passenger Rights - Air India Express The Passenger Charter outlines your rights and responsibilities while travelling by air with any Indian airline or through airports in India To read the official Passenger Charter issued by the Ministry of Civil Aviation, click here
Outrageous Baggage Fees - Completely Unfair! - Review of Air India . . . Despite my total luggage being within the combined allowance, I was charged INR 700 per kg for 3 kg of “excess” check-in baggage I even requested that my cabin and check-in bags be tagged together, but the staff refused and slapped me with unnecessary fees
Air India Express Complaint Department - ComplaintInfo. com We collected information about Air India Express Complaint Department for you There are links where you can find everything you need to know about Air India Express Complaint Department
Disappointing Experience with Lost Baggage - Reviews, Photos - Air . . . I recently had a truly frustrating experience with Air India Express that has left me extremely disappointed with their customer service My trip began with excitement, but it turned into an ordeal when my baggage was misplaced by the airline at Bangalore Airport
Air India Express Complaints Reviews Read consumer reviews of Air India Express Submit your complaint to Air India Express customer care service