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Home | San Jose Water San Jose Water is a regulated private utility and one of the largest, most technically sophisticated urban water systems in the United States Learn more about us with this handy snapshot of all we do for our customers, the environment, supplier diversity, and more!
Billing Payment | San Jose Water SJW has partnered with Promise, a technology company that specializes in providing affordable, flexible, and interest-free PromisePay payment plans to customers with past due water bills
Contact Us | San Jose Water Contact Us Customer Service 24 Hour Customer Service Phone 408-279-7900 Email customer service@sjwater com Mail Payments to: San Jose Water P O Box 7045 Pasadena, CA 91109-7045 More information on billing payments Report issues to the California Public Utilities Commission
Rates Regulations | San Jose Water The water rates charged by San Jose Water are based on "cost of service," which means we pass through our operating costs without a markup Browse this page for general information on your rates and the regulations that impact them
Water Source Map | San Jose Water Where you live determines the type of water you typically receive Although, water sources do shift occasionally in response to changes in availability or drought conditions The map provides an overview of the type of water each of the communities we serve typically receives
Customer Care | San Jose Water San Jose Water takes pride in the service we provide to our customers and our communities For us, customer service means being available to answer your questions promptly, respond quickly to emergencies, provide a safe and reliable water supply, and much more
Start or Stop Water Service | San Jose Water There are many different ways to start or stop water service within the San Jose Water service area *The confirmation message only indicates that your request has been received It does not confirm that your service request is completed
Hard Soft Water FAQs | San Jose Water Water is considered hard if it measures more than 120 parts per million or 7 0 grains per gallon The table below lists the range of hardness, sodium, and pH for each source water type supplied by SJW View our water supply map to determine what predominant source type serves you
SJWater HUB | San Jose Water SJWater HUB SJWaterHUB has launched! Use SJWaterHUB to pay your bill, track your water usage and manage your accounts — all in one spot Better account management and bill payment tools And once your smart meter is installed: Access your daily water data Set alerts for unplanned water use Sign up for notifications indicating a possible leak
Water Quality | San Jose Water San Jose Water is committed to supplying water that meets or surpasses all state and federal drinking standards Browse the sections below to get information on water quality topics