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DES - NC Division of Employment Security If you suspect someone has used your name and personal information to apply for unemployment benefits, please let us know by using the DES Fraud Reporting Form
File Your Weekly Certification - DES Important Notice: Work Search Update Filed your claim on after March 23? You may need to enter work searches before your weekly certification See when this change affects your county
Apply for Unemployment - DES North Carolina Division of Employment Security Mailing address: P O Box 25903 Raleigh, NC 27611-5903 DES Central Office Location: 700 Wade Avenue Raleigh, NC 27605 Please note that this is a secure facility Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259
Employers - DES Tax Audits Get answers to common questions about the audit process that DES performs to make sure that unemployment tax laws are followed Tax Audits
Contact Us | DES The DES Central Office is a secure facility that is not open to the public If you need help with your unemployment claim, please log in to your MyNCUIBenefits account
Individuals - DES Landing page that shows individuals if they are eligible, what documents are required, how to file, how to create a account, and more
Felix - DES Meet Felix, the Division of Employment Security’s (DES) new chatbot designed to help walk you through the steps to file your initial unemployment claim Felix can answer your questions 24 7 and makes it easier to file your application for unemployment benefits
MyNCUIBenefits Account Help for Individuals | DES DES has security measures in place to help prevent fraud and protect your information Identity verification and Multi-Factor Authentication, or MFA, are two ways that DES asks you to verify your identity
Documents | DES Click the links below or search by form number located at the bottom of your letter
Filing Your Unemployment Application - DES DES will send a one-time passcode to the email address on your account You must enter the one-time passcode and your password to sign in The first time you sign in, you will need to fill in some information about yourself Fill in the required information and click Next File your claim