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Durham, NC | Official Website On November 3, 2025, the City of Durham will begin using a new online payment provider, InfoSend, for utility bill and general billing payments The City is making this change as part of an organization-wide systems upgrade
Things to Do in Durham - Live, Work, and Play in the Bull City The City of Durham is proud to offer programs and work with community partners to provide great recreation and entertainment options for residents and visitors Find some of the Bull City's highlights below, and visit Discover Durham to explore all the latest things to do in Durham
Departments | Durham, NC The Durham Emergency Communications Center is the primary public safety answering point for the City and County of Durham Guided by the City’s Strategic Plan, the center helps to ensure that Durham is a safe and secure community by providing around-the-clock 911 access and services to the residents and user agencies in and around Durham County
Services | Durham, NC Services Service Request (Durham One Call) Payments Utilities Make a Payment Water Services Stormwater Utility Garbage, Recycling, Yard Waste Services Business Employment City Bid Opportunities RFPs Vendor Self Service GIS Services Small Business Resources (Durham Business 360) Apply for City Jobs Zoning Inspections City-County Planning
Fire Department | Durham, NC The City of Durham Fire Department is staffed with more than 400 employees in 19 stations to serve residents and visitors of Durham
Customer Billing Services | Durham, NC In 2021 the City of Durham received a grant from the National League of Cities (NLC) to study and address inequitable outcomes that are created by fines and fees In addition to receiving this grant, Durham is part of a six-city cohort called CAFFE, Cities Addressing Fines and Fees Equitably
Planning Development | Durham, NC The department helps plan and direct Durham’s vision for growth that supports a high quality of life, a robust economy, and a sustainable, inclusive, equitable, and accessible Durham for generations to come
Community Safety | Durham, NC The Durham Community Safety Department (DCSD) exists to reduce harm, extend care, and increase stability for our neighbors facing crises Established in 2021, DCSD advances community-centered approaches to public safety that offer alternatives to policing and the criminal legal system
Central Durham Bus Rapid Transit Project in 2025 | Durham, NC Designed to create a fast, reliable, and accessible transit link between Duke University, the Duke and Veterans Affairs Health Care System, downtown Durham, and the Wellons Village area, this transformative project will enhance mobility and connectivity across key community destinations