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Individuals | Digital and population data services agency 28 11 2025 — Changes to DVV's service locations: several cities transition to remote service on 1 December 18 11 2025 — Population Information System update to be reflected in the population number of Finland the day after tomorrow
Customer service for private customers | Digital and population data . . . Contact us by phone or email Get advice on how to manage your affairs by phone and email You can find the service-specific channels at the bottom of this page The call and the waiting time will cost you the local and mobile rates agreed with your operator Call centre hours: Mon-Fri 9am-3pm The busiest times are usually in the mornings and early in the week Looking for processing times
Digital and Population Data Services Agency | Digital and population . . . We are on our social media channels from Mondays to Fridays from 9:00–16:00 Our communications and marketing team is responsible for maintaining, using and developing social media profiles Linkedin Facebook Instagram YouTube Threads X (formerly Twitter) Information about the ground rules for our social media channels and webinars: dvv fi en
Registration of a foreigner | Digital and population data services agency Customer service You can find the average processing times on our website Telephone service number is +358 295 536 320 Service hours: Mon–Fri 9–15 Please use secure email if your message contains personal or otherwise confidential information Please choose this address as the recipient: international@dvv fi
Asiakaspalvelu henkilöasiakkaille - Digi- ja väestötietovirasto Digi- ja väestötietovirasto palvelee asiakkaita sähköpostilla, puhelimitse ja palvelupaikoissa Palvelupaikat palvelevat toistaiseksi vain ajanvarauksella Pyri hoitamaan asiasi ilman käyntiä Ahvenanmaalla asioita voi hoitaa Ahvenanmaan valtionvirastossa
Check your own personal details | Digital and population data services . . . Check your own personal data You can check your personal data kept in the Population Information System in the Personal Data section of the Suomi fi online service Log in with your online banking credentials or mobile certificate You will only see your own data in the service Since you can’t act on behalf of someone else in the Personal Data section, you can’t, for example, check your
Finnish Authenticator Identification Service | Digital and population . . . Finnish Authenticator Identification Service The application can be used to log into those Finnish public administration e-services that have implemented use of the Finnish Authenticator Identification Service To be able to use the different e-services, the person representing a foreign company must also be granted the required mandates in Suomi fi e-Authorizations How is the identification
Certificates from the Population Information System | Digital and . . . Order a certificate from the Population Information System You can order a certificate of yourself or another person The certificate order must be placed for an acceptable purpose of use Certificates are subject to a fee You do not need separate certificates when using the services of Finnish authorities, as they can access the data directly from the Population Information System You can
Ordering a certificate - Certificates from the Population Information . . . Membership in a parish or other religious community The Marriage Act - A brochure by Ministry of Justice (dvv fi) Opens in a new window First, one of you will complete the order in self-service The other spouse will then receive instructions to their email to verify the order within a week