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Im New | Shellpoint Our Customer Care Representatives are customer-focused in loan servicing and highly trained to help with your mortgage needs
MyAccount Dashboard Access your mortgage account, make payments, and view loan details through the MyAccount Dashboard
Welcome to Shellpoint Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them On behalf of our lender and investor clients, we accept and process mortgage payments from more than 2 3 million homeowners nationwide In recent years we’ve grown to become one of America’s “Top 5” non-bank mortgage servicers, with over 2,500 employees based out of offices
Contact Us - Shellpoint Shellpoint Mortgage Servicing Contact Information Customer Care Line: 1-800-365-7107 Correspondence Address Shellpoint Mortgage Servicing PO Box 10826 Greenville, SC 29603-0826 General Payment Address Shellpoint Mortgage Servicing P O Box 650840 Dallas, TX 75265-0840 Overnight Payment Address Shellpoint Mortgage Servicing Attn: Payment Processing 75 Beattie Place, Suite LL202 Greenville, SC
SLS | Shellpoint As of May 1, 2024, your mortgage loan, previously serviced by Specialized Loan Servicing (SLS), has transitioned to our new systems To access or register for a new account, please click the "Sign Into Your Account" button located under the name of your current servicer With this migration, your end-of-year tax information from your prior servicer will be included in one 1098 that you receive
Frequently Asked Questions - Shellpoint As a new customer with Shellpoint Mortgage Servicing, there are always a few questions Here are a few frequently asked questions to help you get started
Fannie Mae Freddie Mac Form 710 - Mortgage Assistance Application If you are having mortgage payment challenges, please complete and submit this application, along with the required documentation, to Shellpoint Mortgage Servicing via mail: P O Box 10826 Greenville, SC 29603-0826, fax: 866-467-1187, or online: lossmitigation@shellpointmtg com